Check-in is required for all participants on the first day of attendance. Class will run from 8:00 AM until 5:00 PM. A continental breakfast is available before class on each day. Breaks are scheduled in the morning and afternoon.
- Day One
Are you ready for the community to determine the fate of your investment? Outcomes can be delays in projects, cost overruns, more expensive capital finance, reputational damage and even a total veto, perhaps supported by violent protests. We will discuss some case studies, among many potential ones, of what can go wrong and the costs. What are the big issues? What is the legal (hard and soft) situation regarding the requirements on extractive projects now? What do NGOs want? The approaches to community by mining and oil & gas are now converging. What can we learn from each other? What are the basic concepts that are useful to your business in the area of social performance?
This day is particularly aimed at senior executives and presents the big-picture understanding of how the world for extractive business has changed and how we need to react to this.
- Days Two and Three
This part of the course is particularly aimed at general managers, project managers and senior practitioners in the areas of social performance.
Are you taking the risks presented by communities seriously? What are the key concepts to good social performance? What is required of leadership for success? What about on-the-ground at site or business unit level? How are you planning for responses to the inexorable advancement of high impact concepts such as Free, Prior and Informed Consent? Is the commodity downturn and reduced revenues sufficient excuses to ignore good social performance? How about high risk, complicated and expensive processes such as resettlement? How will you manage difficult governments?
We look at solutions here: what has worked in the extractive sectors? Case studies and good practice examples will be presented including on stakeholder engagement, agreement-making, grievance management, monitoring and reporting, local procurement, social investment, integrating social performance into your operation and the benefits of partnerships. The aim is to attain social license to operate as a competitive advantage.
Good social performance is no longer about the 'soft side' of donations, sponsorships or community development contributions. It can be approached with the same professionalism and rigor as the engineering, finance or geology aspects. This course will focus on how this can be done.
You will walk away from the course with a better understanding of why so many extractive projects have problems, a knowledge of global good practice through select case studies and a set of tools for practical implementation.